1. Introduction

Welcome to The Nines! By accessing or using our website (thenineseg.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing on our website are accurate and up to date. However, due to the nature of online shopping, there may be minor discrepancies. Product availability is subject to change without notice.

3. Pricing and Payment

Prices are listed in Egyptian Pounds (EGP). We reserve the right to modify or update prices at any time, without prior notice. Payments can be made using the available payment methods on our website, including credit cards, debit cards, or local payment systems.

4. Order Confirmation and Cancellation

Upon placing an order, you will receive an order confirmation via email. However, please note that this does not guarantee that the product is available or that the order will be processed. We reserve the right to cancel an order if the product is out of stock or for any other reason, in which case you will be notified and issued a refund if applicable.

5. Shipping and Delivery

We offer shipping services across Egypt. Delivery times may vary based on location, and we do our best to deliver orders promptly. However, we cannot guarantee specific delivery times. All shipping costs will be calculated and displayed at checkout. Shipping delays due to unforeseen circumstances, such as weather or transportation issues, are outside our control.

6. Returns, Exchanges, and Refunds

We accept returns within 7 days from the delivery date, provided the product is unused, in its original condition, and with all packaging intact. To request a return, please contact us via email at info@thenineseg.com. Refunds will be processed to the original payment method, and the customer is responsible for return shipping costs. If the product is damaged or defective upon arrival, we will cover the return shipping cost.

7. Privacy and Data Protection

Your privacy is important to us. We collect personal data such as your name, address, and payment information to process orders and improve your shopping experience. We do not share this data with third parties, except for payment processors and shipping partners. By using our website, you consent to our privacy practices, as outlined in our Privacy Policy.

8. Limitation of Liability

The Nines is not liable for any damages arising from the use or inability to use our products, including direct, indirect, incidental, or consequential damages. Our liability is limited to the total value of the product(s) purchased. We are not responsible for any injury, loss, or damage resulting from improper use or negligence by the customer.

9. Intellectual Property

All content on the website, including but not limited to logos, images, text, product designs, and software, is the property of The Nines and is protected by intellectual property laws. Unauthorized use of any content on the website is prohibited.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Egypt. Any disputes arising from these terms will be resolved in accordance with Egyptian law. You agree to submit any legal disputes to the exclusive jurisdiction of the courts in Egypt.

11. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of the website after any changes to the terms will constitute acceptance of those changes.

12. Contact Us

For any questions regarding these Terms and Conditions, or for customer support, please contact us at:

Email: info@thenineseg.com