You will not be allowed to compare more than 4 products at a time
View compareFAQs
Have Questions? Check Our FAQs for Quick Answers.
What types of products do you sell?
We offer simple and practical on-the-go products as suitcase covers, cupholders and backpacks. Please note that we don't sell suitcases.
How do I know my luggage size?
Simply measure your suitcase and refer to our size chart to find the perfect fit. for more details "Click Here" to check our size guide.
What is a suitcase cover?
A suitcase cover is made from durable polyester elastane fabric. It helps your suitcase stand out on the conveyor belt, protects it from scratches and scuffs, and is an eco-friendly alternative to cling wrap since it can be reused.
Do I really need a luggage cover?
Luggage covers provide an extra layer of protection for modern, durable cases, making them a worthwhile investment.
How do I wash my cover?
This is how you can take care of your cover:
-Dry flat
-No dryer
-Iron on low heat
-Machine wash cold (30°C)
How much does shipping cost?
Shipping is available at a flat rate of 75 EGP for all orders within Egypt.
How long will it take to receive my order?
Orders are delivered within 3-5 business days after processing.
What is your return policy?
We accept returns within 14 business days as long as they are in the same condition as purchased.
What payment methods do you accept?
We accept all payment methods including cash on delivery and online payments for your convenience!
How do I contact customer support?
For any inquiries, please email us at info@thenineseg.com.
Do you offer international shipping?
Currently, we only ship within Egypt.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact us at info@thenineseg.com for assistance.
What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact us within 7 days with photos and details. We will arrange for a replacement or refund.
